What is a Network Operations Center?
A Network Operations Center (NOC) is the place where network administrators supervise and maintain a telecommunication network, its performance and its quality. Network Operations Center personnel are responsible for network performance monitoring, equipment and installation failures, communication line alarms (such as data stream errors, framing errors, line coding errors, and circuits down), physical and logical security breaches and other performance issues that may affect the network and degrade service. Enterprises with huge networks and large network service providers use Network Operations Center to support users and network clients with remote network monitoring and management as well providing professional services automation and intelligent network performance management.
How Network Operations Center looks like?
Network Operations Center are frequently laid out with several rows of desks, all facing a big screen wall with latest technology, which typically shows details of highly significant alarms, ongoing incidents and general network performance. As well news or weather TV channel, as this can keep the Network Operations Center engineers aware of current events which may affect the network or systems they are responsible for. Individual engineer desks are generally assigned to a specific network, technology or area. NOC engineers may have several computer monitors on their desk, with the extra monitors used for monitoring the systems or networks covered from that desk.
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What exactly Network Operation Center do?
Network Operation Center team support engineers and telecommunication technicians that are in charge of monitoring and detecting every endpoint possible within a managed network. NOC team supports everything from network infrastructure health, network security and quality assurance to provide with the best possible network services in real time. Besides they execute configuration adjustments to ensure all networks are running efficiently. NOC as well provides intelligent network solutions, allows to predict anticipated service demand and adjust network performance for this demand.
Why Network Operators needs a Network Operations Center services?
Network Operations Center with intelligent network management can bring network operators to the next level, using AI technology to increase performance and profitability of the network, allows to prevent from network failures, network optimization, reduce network outages to keep end users service experience at the best.
Providing network audit and network certification, will align any telecommunication infrastructure with network operators business goals, development and strategy.